Privacy Policy – Neurolinks Growth Centre

Important Notice

Whenever you go online, you leave a digital footprint — including when you visit our website. This Privacy Policy explains how Neurolinks Growth Centre collects, uses, stores, and protects the information you share with us. It also outlines how we use cookies and similar technologies to improve your experience and inform our marketing.

By providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

 

What Information We Collect

We may collect personal information when you interact with us, including when you:

  • Contact us about our services

  • Book an appointment, session, or programme

  • Subscribe to our newsletter or updates

  • Access resources (such as guides or downloadable materials)

  • Submit an enquiry or complete a form on our website

  • Participate in a promotion, event, or survey

  • Apply for a role with us

The information we collect may include your name, contact details, and any other information you choose to provide.

 

How We Use Your Information

We only use your personal information where it is reasonably necessary to:

  • Respond to your enquiries or requests

  • Provide services and support to you

  • Manage bookings and ensure services are appropriate for your needs

  • Communicate with you about our services, programmes, or updates

  • Send newsletters or marketing communications (only if you have opted in)

We will not sell your personal information to third parties.

We may disclose your information where required to comply with legal obligations (for example, in response to lawful requests from authorities).

 

 

How We Protect Your Information

We take reasonable steps to safeguard your personal information from loss, misuse, and unauthorised access or disclosure.

This includes:

  • Restricting staff access to personal information based on role and necessity

  • Using secure, reputable cloud-based systems to store data

  • Ensuring third-party service providers are required to protect your information

Some of our service providers may store data outside of New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with New Zealand privacy standards.

 

Email Communications

If you choose to receive emails from us, we will store your contact details securely within our email platform.

You can unsubscribe at any time using the link provided in our emails.

Providing your information is optional, however if you choose not to provide certain details (such as your email address), we may be unable to deliver some services (such as newsletters or updates).

 

Cookies and Website Analytics

We use cookies and similar technologies to understand how visitors use our website and to improve user experience.

Cookies are small text files stored on your device when you visit a website.

We use these tools to:

  • Improve website functionality and performance

  • Understand which content is most useful to visitors

  • Provide more relevant information and services

You can adjust your browser settings to refuse or delete cookies if you prefer.

 

Analytics and Remarketing

We use third-party tools such as Google Analytics to collect anonymised information about how visitors interact with our website.

This may include:

  • Pages visited

  • Time spent on the site

  • General location and device information

We may also use cookies for remarketing purposes, meaning you may see Neurolinks Growth Centre advertisements on other websites after visiting ours.

These tools do not identify you personally.

You can opt out of Google Analytics tracking without affecting your ability to use our website.

 

Third-Party Links

Our website may contain links to external websites. These are provided for your convenience.

Neurolinks Growth Centre does not control and is not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies separately.

 

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you

  • Request correction of your personal information

If you would like to do so, please contact us using the details provided on our website.

 

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.